Privacy Policy

Introduction

Welcome to Agency Adda! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform and services, whether as a Service Seeker (e.g., brands, businesses) or Service Provider (e.g., agencies, tech companies, financial and legal professionals). By accessing and using Agency Adda, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

• Account Registration: When you create an account, we collect information such as your name, email address, contact number, company details, and a password.
• Profile Details: For Service Providers, we collect additional details such as services offered, portfolio, credentials, and payment details if relevant.
• Transaction Data: When you use our platform for payments or other financial transactions, we may collect payment method details and transaction data.
• Communication Data: Any information shared in messages between Service Seekers and Service Providers, or with Agency Adda support.

1.2 Information Collected Automatically

• Usage Data: Information on how you interact with our platform, such as pages visited, features used, and time spent.
• Device and Technical Data: Device type, IP address, browser type, and settings, along with platform performance statistics.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to personalize and improve your experience on Agency Adda.

1.3 Information from Third Parties

• Social Media or LinkedIn Login: If you register or log in through third-party services (like LinkedIn), we may collect and store associated profile data as permitted by that service.

2. How We Use Your Information

We use your data to provide, maintain, and improve Agency Adda and deliver services you request. This includes:

• Facilitating Connections: Matching Service Seekers and Providers based on needs, location, and services.
• Platform Personalization: Tailoring recommendations, search results, and features based on your activity and preferences.
• Payment Processing: Facilitating payments and tracking transactions as applicable.
• Marketing & Communications: Sending you promotional content, updates, and relevant offers (you may opt out at any time).
• Legal Compliance & Security: Ensuring compliance with applicable laws and protecting the security and integrity of Agency Adda and its users.

3. Sharing Your Information

We may share your information under certain conditions:

• With Service Seekers and Providers: We share profile details, service categories, and other relevant information between Service Seekers and Providers to facilitate connections.
• With Service Providers: We work with trusted third-party providers who assist with data hosting, payment processing, and analytics.
• In Case of Business Transactions: If Agency Adda is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new ownership.
• For Legal Requirements: We may share information as required to comply with laws, respond to legal requests, or protect rights, safety, or property.

4. Your Rights and Choices

You have the right to control and access your information. Specifically, you may:

• Access and Update: Access, review, and update your account information.
• Delete Your Account: Request the deletion of your account and associated data.
• Opt Out of Marketing: Manage your communication preferences or opt out of promotional messages.
• Restrict Cookies: Adjust browser settings to refuse cookies or notify you when they are used.

To exercise any of these rights, please contact us at [contact email].

5. Data Security

We take appropriate security measures to protect your data, including encryption, secure storage, and access limitations. However, please note that no online platform can guarantee 100% security. Agency Adda cannot be held responsible for unauthorized access, breaches, or losses that may occur.

6. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

7. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

8. Disclaimer

Agency Adda operates as a marketplace platform and does not guarantee or verify the accuracy of information provided by Service Seekers or Providers. We are not responsible for any loss or damage, including payment fraud or unauthorized transactions, arising from interactions on our platform. Users engage and share information at their own risk, and we recommend exercising caution and due diligence.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. When we make significant changes, we will notify users via email or on the platform.

10. Contact Us

For questions about this Privacy Policy or data practices, please reach out to us at:

Email: connect@agencyadda.com